AI chatbots are rapidly becoming a core part of digital operations, changing how companies handle support, sales, and internal processes. Most users now rate their chatbot experience positively, as ...

Meta will soon use what people tell its artificial intelligence chatbot to get even better at selling them things. The company said on Wednesday that users’ chats and interactions with Meta AI will ...

A new report shows that 91% of AI users have a default artificial intelligence assistant they turn to for their AI tasks. A Menlo Ventures survey of 5,000 adults found that this "default tool dynamic" ...

Most AI benchmarks measure intelligence and instruction-following rather than psychological safety. Humane Bench evaluates ...

Your conversations with Meta AI will now shape the ads you see on your Facebook newsfeed. Meta announced on Wednesday that its recommendation system will soon display ads and suggested content to ...

Major retail chains and tech companies are offering new or updated artificial intelligence tools in time for the holiday shopping season ...

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...

Psychologists and therapists are concerned about individuals turning to AI chatbots for mental health support, a trend that ...