In an unexpected twist, a Microsoft support engineer resorted to running an unofficial 'crack' on a customer's Windows PC after a genuine copy of the operating system failed to activate normally ...

Older Windows 7 and Windows 8 keys will no longer activate Windows 10 or Windows 11, Microsoft has announced.

A Windows user was surprised by Microsoft support staff using an unofficial script to 'crack' his Windows install.

Microsoft is stepping up its antipiracy efforts by launching an upgrade to Windows 7 that determines whether the user's copy is pirated or a fake.