Thanks to AI, data science tasks that once demanded specialized skills can now be performed faster, more accurately and at a ...

Digital channels give organizations an opportunity to personalize the journey of their customers using the insights gained from this mutual data exchange. Customer service and support (CSS) leaders ...

The Finance Ministry also launched the Startup Common Application Journey on the JanSamarth Portal, which brings together 14 ...

AI-powered insights. AI-driven predictive analytics allows marketers to forecast future customer behaviors and trends with greater accuracy. Real-time adaptability. By using real-time data and AI, ...

Gartner’s latest survey, “Top Goals and Priorities for Customer Service and Support Leaders in 2023,” revealed that the two most important business goals for 2023 are improving operations and growing ...

Customer engagement platform Emplifi has released a tool that it says provides customer data in an accessible format. The new solution -- Unified Analytics -- aggregates, analyzes and presents ...

Opinions expressed by Entrepreneur contributors are their own. The digital age has ushered in a new era where data reigns supreme, providing businesses with valuable insights into customer behavior, ...

WisdomAI is offering AI-driven data analytics that can answer business questions from structured, unstructured, and even “dirty” data, meaning data not cleaned of typos or errors.

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

Your SMB may have survived without big data. However, big data isn't just about big business anymore. Learn how to use big ...