Leveraging the CRM system’s potential and call analytics can help businesses boost business performance, increase customer ...

Today, we share: Intelligent Growth Driven by AI: Research Report on AI Customer Relationship Management (AI CRM) Systems ...

As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

Virtua Health is using AI technology to fine-tune its messages to patients, giving them access to the right information at the right time. One of the more popular current uses of AI in healthcare is ...

Guangzhou Shunfei Information Technology Co., Ltd. recently announced that its patent titled "Method and System for Extracting Intelligent Labels for Customers Based on AI" has been authorized, with ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. The organization that operates the ...

Business owners sometimes tell Ben Meredith they don't have — and don't need — a customer relationship management system. "Well, you probably do have a system, whether it's Outlook contacts or an ...

Youxin Technology's stock surged 59.04% after announcing its acquisition of a majority stake in Celnet Technology to expand into AI-powered CRM services in China.