Dublin, May 31, 2023 (GLOBE NEWSWIRE) -- The "Customer Relationship Management (CRM) Software: Global Markets" report has been added to ResearchAndMarkets.com's offering. This report provides an ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in ...

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

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Founded earlier this year, this start-up wants to use AI to ‘redefine what customer service can be’. Brian Kenny has considerable experience as an entrepreneur. “I’ve spent my career building products ...

Social media is a "blue ocean" opportunity for organizations to engage customers and is still an ongoing learning process, according to a Microsoft executive, who adds that this will require customer ...

Bridget Carey is an award-winning reporter who helps you level-up your life -- while having a good time geeking out. Her exclusive CNET videos get you behind the scenes as she covers new trends, ...

A new report also suggests that half of the companies planning drastic cuts and replacing workers with AI will drop their ...