A recently launched service, DoctorsonDemand.com, uses interactive voice technology that allows consumers to contact an available doctor for a quick consult that could avoid costly in-office or ...

Please tell your readers to leave their young children with a friend, relative or professional sitter when they visit the ...

People really think that doctors judge them and are going to look at them differently and treat them differently if they know ...

Last week I got a call from an automated robot scheduler informing me that in order to continue with my current primary care provider, I needed to schedule a physical exam. This was just routine ...

With the red tape of health insurance already causing frustration for millions of Americans, doctors are helping to shed ...

Imagine you're a doctor. For every patient you see, you're saddled with a load of digital tasks. Entering the details of ordering medication, labs and imaging, you could spend more than 200 clicks of ...

Many people who feel comfortable telling a stylist exactly how to cut their hair freeze up when it comes time to voice their expectations and concerns to their doctor. But effectively advocating for ...

Doctors say insurers are automatically downgrading their claims and paying less. Insurers say it’s their duty to prevent ...

Doctors at Cedars Sinai are experiencing a faster and more informed patient intake process, thanks to an artificial intelligence agent that communicates with patients ahead of urgent care appointments ...

Rebecca Smith stands outside the office building that housed Lake Norman Oncology. After Novant purchased the practice, it began charging Smith a hospital facility fee for each visit. Co-published ...

Dear Heloise: I’ve worked in a physician’s office for several years, and I’ve seen some behavior that is rude and holds up the appointments of other patients. Although patients don’t realize it, they ...