What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

Microsoft is continuing its twice-annual Dynamics 365 update pace, by providing its Release Wave 2 plan documents on June 10. The new features outlined by Microsoft include both new pieces of its ...

In March of this year, Microsoft officials already had a fairly good idea as to what would be in the Fall 2015 wave for Dynamics CRM. On September 8, officials confirmed the feature set for the ...

Microsoft on Wednesday unveiled several new artificial intelligence capabilities across Dynamics 365 applications and a new solution to help project-centric services organizations transform their ...

Microsoft made two key acquisitions last year with the explicit purpose of integrating them into Dynamics CRM, and on Wednesday it announced a spring wave of the customer relationship management ...

Microsoft on Tuesday unveiled a set of Microsoft Dynamics CRM features that will be generally available in the second quarter of this year. There are three main areas of change in this latest ...

ATLANTA — April 25, 2010 — Microsoft Corp. opens Convergence 2010 today with Microsoft Business Division President Stephen Elop and Corporate Vice President of Microsoft Business Solutions Kirill ...

Users say the long-awaited new version of Microsoft’s customer relationship management (CRM) software fixes a host of problems. Microsoft CRM 3.0 finally hit the streets in December 2005, and users ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...