Help Lightning combines with Genesys Customer Experience Platform to help agents work virtually side-by-side to quickly solve customer issues Help Lightning, a provider of remote visual assistance ...

Steinberg Diagnostic Medical Imaging (SDMI), a leading outpatient radiology provider in Southern Nevada, has redefined both patient and employee experiences through Genesys®, the global cloud leader ...

SightCall for Genesys Cloud CX helps businesses resolve customer needs effortlessly through on-the-spot support using video and annotation capabilities SightCall, a global leader of augmented reality ...

FLINT, Michigan -- Genesys PHO (Physician Hospital Organization) has outsourced its data center operation to Online Tech Inc., according to a news release. Flint-based Genesys PHO, which includes 150 ...

Commerce.AI’s session, titled “Forget bots: Agentic voice AI is running in production on Genesys and saving millions,” will take place on Tuesday, September 9, at 1:30 p.m. in Showcase Theater 1.

In the midst of the recent economic downturn, Pat Perry decided he had to “fire” his biggest client. As president and CEO of Genesys Systems, an innovative engineering firm, he was very concerned about ...

Genesys Aerosystems has unveiled a new control panel and announced development of a fourth axis for its autopilot system. During a demo flight of the Genesys Aerosystems HeliSAS, AIN writer Kipp Lau ...

Bell has selected the Genesys Aerosystems VFR HeliSAS Autopilot and Stability Augmentation System for the 505. New radios from Genesys give customers the option to purchase entire avionics suites from ...