The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

A silent update for HP ’s OneAgent software broke a number of its AI PC devices, preventing some of its users from logging ...

Sometimes in a single interaction with a company you can come across major issues finally expressed in a form you can understand. The PC industry has never been high on the list of customer ...

HP is working to address a bad firmware update that has been bricking HP Office Jet printers worldwide since it was released earlier this month. While HP has yet to issue a public statement regarding ...

Anneliese Olson has turned listening into an art form. As HP’s Global Head and General Manager, Home Printing Solutions, Anneliese listens carefully to customers across the globe in her efforts to ...

Regardless of how busy HP's customer service line was, callers would be told HP was 'experiencing longer waiting times,' in a bid to push people toward HP's website and chatbot. HP has ended a policy ...

HP has begun producing computers in Saudi Arabia through a large-scale manufacturing partnership, marking one of the country's most significant technology investments under its Vision 2030 ...

HP customers have been advised to disable their device’s internet connection and hold out for HP’s to-be-released firmware fix. Our team tests, rates, and reviews more than 1,500 products each year to ...