Lancaster, Ohio-based Fairfield Memorial Hospital encountered an issue with its specialist physicians after implementing a hospitalist program: The specialists believed the program was a way to lessen ...

In the complex and dynamic field of healthcare, conflict is as omnipresent as it is multifaceted. From the recent record-setting healthcare strike at Kaiser Permanente, involving over 75,000 employees ...

We need to look no further than the evening news these days to see harsh examples of conflict. Somehow, people forgot—or never even learned—how to address differences in constructive (not to mention ...

Relationships become stronger, more enduring, and closer through conflict resolution. Conflict cannot be resolved if anyone feels criticized, blamed, devalued, shamed, or humiliated. Plan on frequent ...