I have great admiration for the work of Daniel Kahneman. He’s an Israeli psychologist whose work with the late Amos Tversky won the Nobel Prize in Economics in 2002, even though neither was obviously ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Even if you believe you’ve developed the best product ...

What is a CRM system? CRM software is a sales and marketing platform that houses and tracks all lead and client information for a business. These solutions are meant to help manage entire sales ...

As CEO of Affinity, Ray’s goal is to bring relationship intelligence to the world because every opportunity begins with a relationship. CRM has become the largest enterprise software category in the ...

Zendesk Sell delivers a well-rounded CRM experience with a focus on usability and integration with Zendesk's renowned support tools. While it may not offer the depth of features found in some ...

The idea that brands can decide how and when to engage their customers – on their terms and according to their rules – is out of date. Attempts to tell customers what to think or how to buy now ...

Having spent more than two decades neck deep in customer relationship management platforms, I have seen just about everything and been asked things that would make you cock your head like a dog ...

Picture this: your sales team is working harder than ever, but customers keep slipping away. Sound familiar? Most businesses find themselves trapped in disconnected sales processes that make customers ...

Microsoft is taking the wraps off a new sales app on June 16 that it's branding as ""=""> (More on the odd branding part of this later.) Viva Sales is a CRM "companion" app that is meant to integrate ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--Purely CRM has completed a project for Maint S.A., a leading Microsoft partner for system integrations in Ecuador. With the combined expertise and custom ...