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Companies can still legally require that customers cancel memberships or subscriptions by phone, even as they permit signing up, enrolling, and paying bills online.

Subscriptions are easy to forget and difficult to cancel. This rule would have made it easier for consumers to control their subscriptions,” he said in an email.

Companies can still legally require that customers cancel memberships or subscriptions by phone, even as they permit signing up, enrolling, and paying bills online.

Companies can still legally require that customers cancel memberships or subscriptions by phone, even as they permit signing up, enrolling, and paying bills online.