TROY, Mich.: 13 Oct. 2022 — Individual life insurance and annuity products—with the longest term lengths of long-term investment and insurance products—have created a customer engagement problem.

Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

JD Power’s US Auto Insurance Study measures customer satisfaction with auto insurers by counting performance in seven core dimensions, by using a poor-to-perfect scale. The survey counted 6800 layoffs ...

TROY, Mich.: 27 April 2023 — The nation’s auto insurers are locked in a vicious cycle of inflation, rising premiums and steadily increasing customer defection rates. The result, according to the JD ...

Ironically, when it comes to buying life insurance, 92% of those who have purchased a policy believe it is worth the expense, while nearly half of those who don’t have life insurance have hesitated ...

TAMPA, Fla. (WFLA) — Florida may be the 12th best state for driving, but that doesn’t mean it’s not expensive. However, one of the drawbacks of driving in the Sunshine State is the high cost of car ...

The American Transportation Research Institute (ATRI) is seeking motor carriers to participate in research on rising insurance costs and strategies for managing risk. All data is kept completely ...

Marissa Russo is a former STAT intern supported by the AAAS Mass Media Science & Engineering Fellowship. As a cancer patient, access to innovative drugs can help extend your life — that is if you have ...