TULSA, OK – July 18, 2018 – Banks and credit unions are vying to win and retain customers and members by increasing the convenience and security of their customer service offerings. ENACOMM—a fintech ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced NICE Interactive Voice Response Optimization (IVRO) version 8.0 comprising Artificial Intelligence (AI) driven analytics to boost ...

Angel Multimodal delivers the industry's first truly multimodal input and output experience, enabling users to switch between different input and output methods with just a simple tap—and toggle back ...

Most people would not rank automated voice response (IVR) systems as something they enjoy encountering. But, if done right with sophisticated technology, IVR can be a useful tool that helps companies ...

Westec InterActive, the leader in video-based business intelligence solutions, today announced its new family of iVR intelligent video recorders, which deliver breakthrough digital video surveillance ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company ™, today announced that it ranks among the top Intelligent Assistant (IA) solution vendors in Opus ...

The Zappix Intelligent Engagement platform helps organizations boost engagement, increase first-contact resolution, reduce handling times, and streamline operations with its Visual IVR, Intelligent ...

MORRISVILLE, N.C. -- etrials Worldwide, a leading provider of adaptive eClinical software and services that optimize clinical trial management by turning data into intelligence and shortening the ...

Conversational IVR is so much more than just a programmed voice bot. When properly implemented, it can have real benefits for customer support. Conversational IVR uses natural language processing and ...

(MENAFN- EIN Presswire) Zappix will showcase its AI-powered Visual IVR & Intelligent Engagement Platform at Genesys Xperience 2025, Booth B31 in Nashville. BURLINGTON, MA, UNITED STATES, September 3, ...