All guest interactions are handled by trained hospitality professionals via video conferencing Bengaluru, India's thriving tech hub, has once again solidified its reputation as a hotbed of innovation.

She’s the picture of entitlement. An unhinged woman was caught on camera screaming racist slurs at a New York City hotel receptionist — all because the employee asked for identification before handing ...

A hotel receptionist has warned tourists they could be at risk of losing their room if they make a simple error. The receptionist spoke to the expert travel team at ...

FROM having to deal with random people walking in the building in the early hours of the morning to trying to sort out a number of complaints, working as a hotel receptionist is not as easy as some ...

According to one hotel receptionist, there are certain things guests should never do when staying at a property. Firstly, the TikToker urged people not to turn up late, especially not a day late and ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. MIDTOWN, Manhattan — The racist and unhinged ...

A hotel employee in Georgia was caught in a wild brawl this week. Video purportedly shot in the lobby of the Embassy Suites by Hilton in Atlanta Galleria showed the moment a staff member got into a ...

A HOTEL receptionist has revealed the major "guest no-nos" including why you should never use third-party bookings - even if they're cheaper. The experienced concierge took to TikTok to share some of ...

If you think robots can do better than humans in running a hotel, check out the newly opened Henn na Hotel (Weird Hotel, in English) in Sasebo, a city in southwestern Japan. It's staffed by robots to ...

A HEROIC receptionist who saved a young Brit mum's newborn after she gave birth during the historic Spanish blackout has told his "incredible" experience. Hotel worker Arturo Bermudez came to the ...