When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Chrome Remote Desktop is easy to set up, but it’s also limited to relatively basic features. Paid ...

Being away from your computer doesn't mean you can't use it. The best remote access software we've tested lets you control your machine or someone else's from afar. Remote access software makes ...

AUSTIN, Texas & PLEASANTON, Calif.--(BUSINESS WIRE)--Zoho today announced it has entered into an agreement with Spiceworks to provide Zoho Assist, its free, online remote support application, to the ...

Indiana University has gone public with its multi-year usage of a remote support application to deliver IT help. The university system, which has 114,000 students, 23,000 employees and eight campuses ...

The company's new QuickSupport app for Android and iOS lets IT pros and other tech types connect to phones and tablets from afar. There's just one thing missing. Rick Broida is the author of numerous ...

If you are in IT, you know that support is a 24 x 7 proposition. I hate the thought of having to go into the office at 2 a.m. when a problem arises – especially if it’s a simple issue that I can ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

One of the hardest parts of helping your family members manage their smartphones is when you have to do it remotely from a PC or Android device. Of course, sitting down and taking their devices in ...

Employees are being asked to juggle a broader range of applications than ever as a result of the shift to remote working, new data suggests. As per the latest report from identity management firm Okta ...

In normal times, computers and mobile devices are just another way to stay in touch. But there's nothing normal about our current world, where we're being asked to shelter in place and maintain social ...