SAP rolled out today its CRM on-demand application, focusing on large and mid-sized companies, for managing sales, service and marketing. The company calls it 'hyrbid' CRM, with subscription-based ...

SAP is planning to take on Salesforce on multiple fronts as it aims to tie its back-end financial software to front-office and redefine customer relationship management. SAP has assembled the CRM ...

At its big Sapphire conference back in 2018, SAP launched a new-and-improved customer relationship management (CRM) software suite in an attempt to take on the established market leader, Salesforce.

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic today announced that its CTI and Contact Center solution is now available on SAP ® Store, the online marketplace for SAP and partner offerings. The solution, ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

SAN MATEO, Calif., June 20, 2023 /PRNewswire/ -- Yellow.ai, a global leader in Conversational AI, today announced that its generative AI-powered ChatBots and VoiceBots solution for customer and ...

(Note: After an award-winning career in the media business covering the tech industry, Bob Evans was VP of Strategic Communications at SAP in 2011, and Chief Communications Officer at Oracle from 2012 ...

Australian Gas Infrastructure Group is entering the second phase of a CRM transformation, with an end goal of establishing a ...