Next month will see the first of Salesforce.com’s 2010 releases with the launch of Spring ’10. Of the changes, a new interface will combine much of the old with an updated look and feel that is ...

Salesforce on Tuesday announced the release of Marketing Cloud Lightning. In a nutshell, Marketing Cloud has been revamped with the Lightning Experience, which will create a common look and feel ...

Did you know the Salesforce interface hasn't changed since the Lightning UI was introduced in 2015? Sounds like it might be time for a refresh. But there's a lot to consider when you start looking at ...

Opening the framework for building user interfaces will cultivate a larger pool of talent familiar with Salesforce standards and make more web apps interoperable with Salesforce platforms, Salesforce ...

Next Monday, Salesforce.com will, in the words of one industry analyst, “extend the value proposition of software as a service” when it introduces Visualforce at its Dreamforce Conference in San ...

SALT LAKE CITY-- (BUSINESS WIRE)-- NICE inContact, a NICE (Nasdaq: NICE) business, today announced NICE inContact CXone support for intelligent routing of omnichannel customer interactions natively in ...

We've already seen Web-based desktops from the likes of Laszlo with its Webtop (see video) and from Sapotek with its Desktoptwo (see video) -- both of which pursue different models (the former, you ...

Every company has to become an AI company. Salesforce is absolutely an AI company! That emphatic declaration from Stephen Hammond, GM of Marketing Cloud at Salesforce, shouldn’t really come as any ...

With the data from the Internet of Things (IoT) combined with customer relationship management (CRM), companies will have a better idea of when to send out service representatives. Our team tests, ...

SugarCRM is hoping to gain inroads against its much larger rival Salesforce.com with a revamped user interface it says places emphasis on the needs of individual users, not business managers seeking a ...