Sean has over 20 years of experience in customer service and technology support. He joined Sac State because he believes education and technology can improve lives. Sean values teaching, learning, and ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Serval is using agentic AI models to automate IT service management, but the company has a unique approach that takes ...

As Navy personnel work both at sea and ashore to defend the nation, they require advanced capabilities and technologies to get the information and services they need, whenever and wherever they need ...