Marie Scott vividly recalls the horrifying sounds of D-Day as she relayed orders down the line to the troops storming the Normandy beaches. She was only 17 and one of nine women transmitting critical ...

ALBANY — Less than two miles behind the front lines during World War I, some American women telephone operators sat at switchboards that shook severely from the sounds of the big guns they could hear ...

Let’s face it, the last day on some jobs is the last day you see your old buddies. Sayonara. Adios. Au revoir. Don’t let the door … That’s not how they do it at the phone company. On a recent Saturday ...

A reunion of Maine switchboard operators highlights the challenges of making a phone call more than 50 years ago and what it was like to handle... Telephone operators of another era gather to ...

As Peter Amstein squeezes through a warren of equipment racks draped with wire and crammed with whirring machines, he offers a cheerful warning. "There are exposed electrical terminals, probably ...

This vintage film demonstrates the procedures and techniques used by telephone operators for toll dialing. It covers the essential equipment, including the dialing key and tool, and illustrates how ...

Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...