Telephone triage has emerged as a pivotal component in modern primary care services, streamlining patient management and improving the allocation of healthcare resources. By enabling trained ...

If there is no way a practice can give patients timely appointments, then it makes sense to focus on offering safe telephone triage, to determine which patients need to be seen sooner, rather than ...

A semi-automatic phone triage system designed to help people with chest discomfort during the out of hours period is unsafe and unreliable, according to research published in the journal Open Heart.

Tsukuba, Japan—In health care, triage involves categorizing patients by urgency levels so that the most urgent patients are prioritized to receive care. When patients are assigned a less urgent ...