You can track any UPS order directly on the UPS website and find out exactly when your package will arrive.

The sender or receiver of a missing UPS package can open a claim with the company for a full refund at the UPS claims site.

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

ATLANTA — For one Metro Atlanta small business, serious UPS delays of customer deliveries threatened their bottom line. For Betty Lou Lark at Atlanta Barber & Beauty Supply in Atlanta, a normal day ...