Days before Lonnette Alexander started using the Ventra card to ride the CTA, a Ventra charge for a single fare of $2.25 appeared on her credit card statement. She had the mysterious charge reversed, ...

Days after Northwestern announced it would discontinue its Chicago Transit Authority 201 Ventra card program — which provided free 201 bus fares for undergraduate students — the response from students ...

CHICAGO (CBS) – Friday is the final day for families with students in Chicago Public Schools to apply for a free Ventra card. The district is providing them for kids who don't currently qualify for ...

Many CTA riders are still experiencing big problems with their transition to the new Ventra card, and two aldermen want to hold City Council hearings to get answers from CTA officials. The CTA admits ...

The meeting comes on the same day some transit cards are expiring. Some cards expired at 12 a.m. and no longer work on trains and buses. According to the CTA, 66 percent of riders are now using Ventra ...

To help customers transition to Ventra, CTA and Pace are making customer service agents available weekly at CTA headquarters. They also offer Chicago Card Plus online balance transfers, fee waivers ...

That's according to Amalgamated Transit Union Local 308 president Robert Kelly. CTA riders have had a number of complaints about the new Ventra fare payment system. Kelly says this newest issue ...