IP telephone service provider Vonage is on a mission to rebuild user trust by improving its reputation for customer service. That reputation has been less than stellar in the past. User postings ...

TMCnet columnist David Sims offers a detailed analysis of Vonage's Vonage America sales and service arm hooking up with Avaya to deploy its SIP-based telephony and contact center solutions. The deal ...

Holmdel-based Vonage on Tuesday announced an integration of its Vonage Contact Center (VCC) and Vonage Business Communications (VBC) bringing together everything needed for communication on one ...

HOLMDEL, N.J.--(BUSINESS WIRE)--Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has released its ...

Vonage, a part of Ericsson (NASDAQ: ERIC) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for ...

Wayne Anderson, from the south Chicago suburb of Antoich, was frustrated that - how shall we say this- his efforts to cancel his Vonage service wasn't handled with the smoothest business process best ...

SINGAPORE--(BUSINESS WIRE)--Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by global appliances manufacturer, ...

HOLMDEL, N.J., Nov. 21, 2024 /PRNewswire/ -- Improved efficiency and personalized support experiences are driving increased consumer acceptance and satisfaction of AI in customer service interactions, ...