We occasionally receive comments from readers lamenting the fact that Apple offers support for the iTunes Music Store only via email. Although many users receive timely replies and satisfactory ...

iTunes will drop support for the “obsolete” first-generation Apple TV in May, Apple has confirmed. Windows XP and Windows Vista are also being pushed out. Apple says that “security changes” will make ...

Apple today released an iTunes 12.13.2 update for Windows users, with the software introducing support for the new iPad Air and iPad Pro models. iTunes for Windows is typically updated every few ...

Two years ago, my sister Patsy e-mailed me in distress because she couldn’t locate a customer service number for Amazon.com. With a little sleuthing, I was able to discover that the number is ...

I still can’t find the goddamned customer service number for iTunes. My sister Patsy spent half an hour phoning the various numbers listed in my last installment, and of course she got nowhere.