We all know that customer service is a core space where companies can improve to maintain an edge against their competitors. An article from Zendesk highlights "51 customer service statistics you need ...

Ever go on a website looking for help for a return, a price adjustment or maybe just to ask some questions about a product and click on the little box that says "chat with an agent?" Except for the ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

Wonderchat is the all in one platform for building AI agents that deliver accurate, source-verified answers for customer service and enterprise operations. Our AI agents combine intelligent ...

Typewise, an enterprise-grade AI Agent Platform used by global brands, logistics, and e-commerce providers, including Unilever, DPD, and Beurer, today released its 2 025 Holiday Support Surge Report.

Have a question for CARFAX, the online company that provides vehicle history information? Don't bother picking up the phone. CARFAX only answers customer service questions by e-mail and online chat.