Google Maps has classified the United States as a "sensitive country" following Trump’s decision to rename the Gulf of Mexico ...

Two Filipino BPO executives have been arrested and charged in the United States for defrauding over 800 elderly authors of nearly $44 million.

In Colón, a town in the Mexican state of Querétaro, residents are protesting the construction of new data centers nearby.

The Nearshore Nexus, the premier event for BPO and technology services leaders in America’s nearshore, has now moved to Miami ...

Mexicans have largely dismissed President Donald Trump's executive order renaming the Gulf of Mexico as the Gulf of America.

Rental prices in Buenos Aires soared in 2024, with some neighborhoods experiencing an astonishing 96% increase. While central areas of the city recorded rent hikes of 65%, the western and southern ...

Global business process outsourcing (BPO) operator TaskUs is under scrutiny in India following the abrupt termination of over 300 employees at its facility in Indore, a city in the state of Madhya ...

Patrick Casserly, a trailblazer of Jamaica’s business process outsourcing (BPO) industry, passed away recently at the age of 58 after a prolonged battle with cancer, leaving the industry and wider ...

Across Latin America, the remote work revolution appears to be grinding to a halt. As 2025 progresses, offices are reclaiming their dominance, and the work-from-home era looks increasingly like a ...

Workplace harassment is an undeniable reality. But can a Latin American nation hold accountable the CEOs and executives of companies operating within its borders, even if those leaders are foreign ...

Artificial intelligence (AI) is rapidly reshaping the software development landscape, with machines now contributing to 30% of code generation, according to Cognizant CEO Ravi Kumar. Speaking with ...

Amazon Web Services (AWS) announced plans to establish a mega data center in Querétaro as part of launching a new cloud region in Central Mexico. The U.S.-based cloud services giant said it will ...