Companies are recruiting tech solutions powered by artificial intelligence training agents (agentic AI) that are helping to ...

With its recent acquisition into the Church & Dwight family, Touchland sits alongside Hero Cosmetics and legacy power brands ...

AI agents built specifically for marketing get past the limitations of batch-and-blast emails, triggered journeys, calendar ...

Retailers can dramatically improve the customer journey through simple operational adjustments. To do so effectively, however ...

Just months ago, the National Retail Federation (NRF) unveiled a study in which retailers reported a 93 percent increase in ...

Aldi, widely known as a budget-friendly grocery chain, announced last week that it's cutting prices on more than 400 products ...

Hundreds of CVS pharmacies are set to close in 2025, the national drug store chain confirmed last week, as part of an ongoing ...

The future of retail hinges on unified commerce — i.e., empowering customers with greater control over their shopping journey ...

Based on a recent report with observational data from design teams around the world, the most innovative brands will use natural language and zero user interface (UI) interactions to deliver touchless ...

When developing a conversational commerce strategy, brands should consider the channels their customers engage with most, as ...

By adopting accessible technologies and proactive strategies, small merchants can effectively shield themselves from fraud ...

With today’s volatile trade landscape and unpredictable global supply chain disruptions, e-commerce retailers can’t risk ...