BT could face an investigation after its digital rollout left some vulnerable customers without access to a phone line.

Plans for digital screens to replace phone boxes at four locations in Reading have all been refused due to concerns that they ...

One is supposed to ring out the old year and ring in the new, so this article is about our telephone at home, which currently ...

Colin McFadyen from Scotland’s Digital Office reported significant progress in Scotland – with 86,000 telecare connections ...

Broadband provider BT (EE) has been criticised by a resident of the remote Outer Hebrides (Scotland) island of Scalpay after ...

A 15-year champion of consumer affairs, Yvette leads on telecoms content at Which?, helping consumers navigate the market and exposing bad practice. It's arguably the biggest social project since ...

Plans for digital screens to replace phone boxes at four locations in Reading have all been refused due to concerns that they would distract drivers.

My parents who are 81 and 77 live in a remote Norfolk village. Since their phone was switched from copper wire to digital in August, they have stopped receiving calls.

My parents who are 81 and 77 live in a remote Norfolk village. Since their phone was switched from copper wire to digital in August, they have stopped receiving calls.

The Digital Landline Switchover is when Openreach will replace old phone lines with voice over internet protocol (VoIP) phone ...

In January 2027, BT Openreach will shut down the Public Switch Telephone Network (PSTN), the technology behind analogue ...

A reader got in touch with the Money blog team to help her sister, who is on benefits, get internet access - we set out some ...