Funding has been flat in 6 out of the past 10 Pa. budgets for rape crisis centers. They say they’re stretched too thin and ...

While some flights are gradually returning, others remain grounded until midweek, with airlines emphasising that safety ...

Classes meet from 10 a.m. to noon on Tuesdays from Tuesday, March 17 through Tuesday, May 5, Pine Grove VFW, 140 S.

ORWIGSBURG A chess club gathers at 4 p.m. the first Thursday of the month at the Orwigsburg Area Public Library, 216 W. Independence St. All skill levels are welcome. For more library information, ...

In just a few short years, AI is now generating simulated human conversation and counseling, realistic videos and catchy pop ...

It's been another busy week for Canadians in sport with plenty of highs and lows. We've got all the good, bad, and viral ready for you ...

Background Internationally, investment in hospital-based services for sexual violence is increasing. However, service ...

Are your CSRs truly helping customers, or are they spending half the day handling calls that should never reach them?

Most teams shopping for AI call centre software start in the same place. Feature lists. Dashboards. Model names. Promises of ...

The Federal Communications Commission said on Wednesday it is considering limits on U.S. telecom firms' use of foreign call centers and requiring ...

Strategic partnership leverages AI-powered insights to improve customer engagement, speed, and service consistency across ...

The AI and data center boom is here, but communities nationwide are pushing back. Here is a closer look at the industry and issues around it.