The Social Security Administration said Wednesday it is eliminating telephone service for direct-deposit account transactions ...
Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.
The SSA ends the ability of beneficiaries to alter bank account information used for direct deposit over the phone, citing fraud concerns.
Those who need to change their direct deposit information with Social Security will have to do it online or in-person.
The shift would have directed elderly and disabled people to rely on the internet and in-person field offices to process ...
Reports of cuts to phone support add to broader concerns about reverberations from mass layoffs amid continued efficiency ...
The Social Security Administration (SSA) has announced a crucial change: direct deposit information can no longer be updated ...
The U.S. Social Security Administration said on Wednesday that it will no longer process changes to direct-deposit routing numbers over the phone, but its other telephone services would remain ...
SSA officials were weighing eliminating telephone support for claims processing and direct-deposit account transactions.
"Approximately 40% of Social Security direct-deposit fraud is associated with someone calling SSA to change direct-deposit bank information. SSA's current protocol of simply asking identifying ...
The U.S. Social Security Administration announced it will stop processing direct-deposit routing number changes over the phone, retaining other telephone services. This decision aims to reduce fraud, ...