New Social Security Change: SSA eliminates bank account changes by phone
In a bid to combat fraud, the Social Security Administration (SSA) is halting telephone services for direct-deposit account changes.
Social Security says it will no longer accept bank changes over the phone
Those who need to change their direct deposit information with Social Security will have to do it online or in-person.
Social Security Administration to curtail some toll-free phone services
Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.
Social Security scraps plans for far-reaching cuts to phone services
The shift would have directed elderly and disabled people to rely on the internet and in-person field offices to process their claims.
Social Security services at risk as DOGE bulldozer continues
Reports of cuts to phone support add to broader concerns about reverberations from mass layoffs amid continued efficiency efforts.
Social Security Administration to cut phone service for direct-deposit transactions
The Social Security Administration said Wednesday it is eliminating telephone service for direct-deposit account transactions. The agency said the move is meant to eliminate the risk of fraud associated with changing bank-account information by telephone.
Social Security Backtracks on DOGE Phone Service Cuts After Media Report
SSA officials were weighing eliminating telephone support for claims processing and direct-deposit account transactions.
US Social Security says it will retain most phone services
The U.S. Social Security Administration said on Wednesday that it will no longer process changes to direct-deposit routing numbers over the phone, but its other telephone services would remain unchanged.
Social Security beneficiaries to face new rules for updating banking information
The Social Security Administration is implementing new changes that will affect millions of people who rely on the agency's telephone services.
Social Security direct deposit, telephone services
Recent reports in the media that Social Security plans to eliminate telephone services are inaccurate. SSA is increasing its protection for America’s seniors and other beneficiaries by eliminating the risk of fraud associated with changing bank account information by telephone.
It's unclear how much DOGE tried to cut Social Security phone services
The Washington Post published an article (archived) titled "Social Security, facing pressure from DOGE, weighs big cuts to phone service." The story alleged that the Department of Government Efficiency (DOGE) initiative championed by Elon Musk was attempting to push the Social Security Administration (SSA) to cut its telephone service for claims processing and direct deposit transactions.
Attention Social Security beneficiaries: This is the change coming in March that will affect direct deposit and telephone service
The SSA ends the ability of beneficiaries to alter bank account information used for direct deposit over the phone, citing fraud concerns.
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