AI's shift to inference at scale from model development is tilting data-center demand toward databases, especially those used ...

Discover 8 essential features to boost engagement, automate renewals, and scale effortlessly. Learn how the right Salesforce ...

Over the years, Zoho has provided more than 80 cloud-based applications for businesses, covering areas such as email, ...

That's when Klein decided to give his corporate clients an ultimatum: Migrate your data to our cloud products, or we will no ...

Customer experience leader expands platform capabilities through strategic acquisition of AI-powered intelligence solution.

Customer relationship management (CRM) tends to be seen as enterprise software, but small and medium businesses may not be ...

Salesforce shares are sinking 8% in early trading Thursday, a day after CEO Marc Benioff called the customer-relationship ...

The Talkdesk app, powered by Talkdesk Customer Experience Automation/CXA and offering industry-leading AI and omnichannel ...

No matter how great the returns process is, it can sometimes still be abused, as 93 percent of retailers say return fraud and ...

In 2019, Salesforce acquired Seattle-based Tableau for $15.7 billion. It has significantly reduced Tableau’s footprint in the ...

The NVIDIA partnership centres on advancing global retail, whereas the collaboration with the telecom company aims to enhance ...

Salesforce, Inc. (NYSE:CRM) is evolving into a “agentic enterprise,” combining human workers and artificial intelligence.