People will forget what you said, people will forget what you did, but people will never forget how you make them feel” (Maya ...

Thailand has ordered a single example of the new, upgraded Airbus A330 Multi Role Tanker Transport Plus (MRTT+). Based on the ...

The surge of third-party delivery apps has reshaped the quick-service restaurant industry. It has created new revenue streams ...

Establishing trust through consistency and transparency is vital for gaining customer confidence, especially among younger ...

A new "Agent Economy" is emerging, driven by human-AI partnerships and a shift from muscle to mind augmentation ...

DL Group is driving innovation in the construction and petrochemical industries through artificial intelligence (AI) and ...

Is customer feedback relevant in all situations? While feedback is helpful in development efforts, its implementation very ...

Deliver consistent omnichannel CX by unifying customer profiles, orchestration and knowledge, and using call center QA to ...

Artificial intelligence (AI) is playing a bigger role in solving practical challenges that affect everyone and impact the way ...

Strategic pricing reduces acquisition waste, builds trust faster and moves leads through your funnel more efficiently.

A barbecue restaurant chain familiar to many Thais is Bar B Q Plaza, now 38 years old and long a favorite among barbecue lovers. The iconic brass pan and mascot "Bar B Gon," ...

Air travel results in a lot of planet-warming emissions, but it's also sometimes necessary. That's a quandary for people who ...