How many organisations are using Microsoft Dynamics 365? It’s difficult to put a number on it; Microsoft doesn’t disclose the ...

Contact centers face many challenges across stakeholder groups. Customers experience frustration from long wait times, limited self-service options, and impersonal interactions due to outdated voice ...

Microsoft has joined the World Nuclear Association (WNA), a London-based international non-profit organization. According to the WNA, its membership is responsible for around 70 percent of the world's ...

Microsoft has signed a five year deal to use GPU services from neocloud Nebius Group. The contract is worth $17.4 billion over the half decade, although further services and capacity could bring the ...

Microsoft CEO Satya Nadella shared 5 ChatGPT-5 prompts he uses daily to boost productivity as an executive leader and manager. In a thread on X, Mr Nadella highlighted five specific prompts he uses ...

A General Dynamics Ajax IFV fighting vehicle is displayed on day two of the Defence and Security Equipment International (DSEI) expo in London on Sept. 10, 2025. (Leon Neal/Getty Images) LONDON — ...

When Taylor Swift marries Travis Kelce, pop culture will get a financial example you don’t see every day. Both are ultra-rich and at the top of their fields, but Kelce, a Kansas City Chiefs football ...

We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. This milestone marks the next chapter in our commitment to modernizing ...

Supreme Court Justice Amy Coney Barrett in a new memoir defends her vote reversing a half century of national abortion rights, declaring that Roe v. Wade usurped the will of the American people and ...

We are excited to announce that Microsoft Dynamics 365 Contact Center has achieved HITRUST risk-based, 2-year (r2) certification—one of the industry’s most rigorous benchmarks for healthcare data ...