“Taking one out of service, even for 20 minutes will impact the cleaning of the cabins and therefor impact other guests as ...

The cruise line’s brand ambassador wants passengers to help him convey who is welcome on board Carnival cruise ships.

Would too much perfume cause problems for you in the dining room? One Carnival cruise guest wants the crew to intervene.

Carnival Cruise Line’ s brand ambassador has issued a request for travelers who are unsatisfied with their experience onboard ...

Carnival Cruise Line continues to field questions and concerns on Facebook. They set the record straight on bringing your own ...

When problems arise onboard, what should cruise guests do? Carnival Cruise Line has one simple step that should always be ...

Carnival Cruise Line's Brand Ambassador, John Heald, posted a short video on his Facebook page this morning correcting wrong information being spread by ...

Plenty of items are banned from cruise ships and yes, that includes your own toilet paper, according to Carnival's Brand ...

John Heald, who has 600,000 followers on Facebook and blogs about his career as a cruise director, is known for answering questions about the cruise industry and addressing guests’ issues.

Carnival brand ambassador John Heald regularly answers cruisers’ questions on his popular Facebook page, which has over 600,000 followers. And he was recently asked about "elegant" night.

Cruise line passengers, at least some of them, seem to take a perverse joy in being miserable. They tell other passengers and ...

Try it on your next cruise and you'll never eat an overcooked steak or be subjected to cigar smoke at the buffet. As John ...