Fast food fans are a passionate bunch and won't hesitate to call out anything that falls short of expectations, as proven by ...

In exchange for cheaper car insurance rates, CURE customers may be signing up for greater scrutiny of their claims.

“Gen Z are more likely to make purchase decisions on reviews and the number of reviews a product and/or service has,” Kevin ...

The Federal Trade Commission logged over 140,000 consumer complaints about debt collection in the second quarter — a 220% jump from the same period a year earlier. Georgia, Texas and Florida recorded ...

Foster Poultry Farms LLC of Livingston, CA, is recalling more than 3.8 million pounds of chicken corn dog products that may be contaminated with extraneous material, specifically pieces of wood ...

The iPhone 17 Pro and iPhone 17 Pro Max units on display at retail are showing scratches and dents within 24 hours, sparking a round of "scratchgate" discussion online. Apple always trends on the day ...

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...

How brands gain the strategic edge in customer experience by balancing AI with the human touch. In partnership withNiCE As brands compete for increasingly price conscious consumers, customer ...

A Milwaukee woman is facing a felony charge after allegedly causing $10,000 worth of damage to a DoorDash driver's vehicle Faith Morris' car was damaged after she was unable to complete the ...