The uncomfortable truth is that CRMs are often riddled with blind spots. Companies invest heavily in deployment, but treat ...

Anthropic has begun rolling out a small but significant update to Claude. Starting today you can use the chatbot to create and edit Excel spreadsheets, documents, PowerPoint slide decks and PDFs. In ...

Zendesk Sell delivers a well-rounded CRM experience with a focus on usability and integration with Zendesk's renowned support tools. While it may not offer the depth of features found in some ...

OpenAI’s new ChatGPT agent can create a PowerPoint presentation from a prompt as simple as “analyze three competitors and make a slide deck.” The agent can also act as a virtual assistant, connecting ...

Salesforce delivered strong Q1 results, beating revenue and EPS estimates, with robust growth in Data Cloud and Agentforce adoption. The market is undervaluing CRM's AI and data strategy, which are ...

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More Excel is a rich and intelligent software, and a ...

A CRM report is an analytics tool built into a customer relationship management (CRM) system that provides users with data and insights into their customers, activities, sales, and performance. It ...

If you are searching for a new way to create full is within Microsoft Excel spreadsheets you might be interested in the LAMBDA function. Within Excel it has transformed the way users interact with and ...

The average lifecycle for a CRM solution today is in excess of five years. Arriving at a clear understanding of the likely total cost of ownership (TCO) associated with any new CRM deployment is an ...

Choosing between a CRM (Customer Relationship Management) system and a marketing automation tool can be tough for businesses.

Implementing a drop-down list in Excel is a quick and efficient way to choose predefined data. In the process, you’re able to save time compared to manually entering such data into a given spreadsheet ...