Los Angeles, California – November 03, 2025 – PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure ...

Clover and Square are top credit card processors with various features that appeal to different businesses. Here's how their ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

In today’s digital era, organisations are inundated with unstructured data—from customer reviews and surveys to social media conversations and emails. Hidden within this data are powerful insights ...

The U.S. Postal Service is alerting consumers about “smishing” scams that start with fake text messages for tracking packages. “Smishing” is a form of “phishing” where scammers use unsolicited text ...

DAVENPORT, Fla. (WFLA) — A customer at a Polk County McDonald’s was shot during a dispute over being denied service late at night. At around 3 a.m. on Oct. 12, Peter Story, 19, and Nicholas Jones, 18, ...

Security researchers at two US universities were able to intercept T-Mobile customer call and text data from completely unencrypted satellite communications. Researchers were also able to eavesdrop on ...

YOUR SCREEN. ALL RIGHT. HIGH COST, UNEXPECTED FEES AND PENALTIES. THAT’S WHAT RESIDENTS THOUGHT A NEW CUSTOMER SERVICE CENTER WOULD ADDRESS. WHEN IT COMES TO THE BELLE CHASSE BRIDGE TOLLS. YEAH, ...

This business has a massive addressable market opportunity, offers an excellent customer value proposition, and is trading at a relatively cheap valuation. I follow over 200 companies, and this is the ...

Hackers stole partial payment information and personally identifiable data, including names and government-issued IDs, from some Discord users after compromising a third-party customer service ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...