TraXtion's solutions showcased at the NADA Show present a new paradigm for inventory acquisition. DamageSpeX and TreadSpeX can be deployed in the service lane and department, allowing consumers to get ...

The Defense Commissary Agency is rolling out grocery delivery through its Click2Go app at dozens of U.S. bases, with more ...

The Big Apple sued the food-delivery company Motoclick on Thursday in an escalation of Mayor Zohran Mamdani’s crackdown on ...

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Scammers love to seed the internet with fake customer service numbers in order to lure in unsuspecting victims who are just trying to fix something wrong in their life. Con artists have done it to ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple ...

Verizon’s integration of Google’s Gemini AI into its customer service chatbot has been met with heavy criticism from both customers and employees. Complaints range from poor issue handling and endless ...