Online Customization Platform Now Serves Detective Agencies and Private Investigation Firms Platform Extension Includes ...

To address these pain points, cloud call center platforms offer intelligent and visual IVR setup solutions. Taking Micang Cloud as an example, the process of setting up IVR voice navigation is simple ...

UCLA engineers have developed a wearable, noninvasive brain-computer interface system that utilizes artificial intelligence as a co-pilot to help infer user intent and complete tasks by moving a ...

The issue is this week’s Asked & Answered. Nearly a month after a cyberattack hit Georgia’s SNAP benefits call center, the hotline system remains down, and some folks still can’t access their SNAP ...

If you use Grammarly to keep tabs on your spelling and grammar, you're going to notice some changes. That's because Grammarly is introducing an overhauled experience for both free and paid users today ...

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ATLANTA — Two weeks after a cyberattack took Georgia’s Supplemental Nutrition Assistance Program (SNAP) call center offline, the system remains shut down. Meanwhile, some families say they’re unable ...

NEW YORK--(BUSINESS WIRE)--Synchron, a category-defining brain-computer interface (BCI) company, today released the first-ever public demonstration of an individual using an iPad controlled entirely ...

Scientists have discovered a new way that matter can exist—one that is different from the usual states of solid, liquid, gas or plasma—at the interface of two exotic materials made into a sandwich.

Liam Dunne is the Co-founder and CEO of Klearcom, a global leader in customer call path testing & real-time contact center optimization. In today’s world, where everyone is looking for convenience and ...