In this video, I took a flight with Lion Air, Indonesia's most infamous airline, to uncover the truth about their services ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Q3 revenue up 3% CEO warns tariffs reduce funds for patient care Company spent 1.23 billion in 9 months on R&D Nov 4 (Reuters) - Dutch medical technology company Philips (PHG.AS), opens new tab ...

Philips is finally bringing its neat “Ambilight” TVs to the US market, with Roku TVs available starting today with their built-in lightstrip effect. Ambient bias lighting is a popular thing to add to ...

Philips has launched a new scheme designed to make repairing its gadgets easier, and it could be a game changer in cutting down on electronic waste. The health-tech giant, which makes products ranging ...

Shez Partovi is Chief Innovation and Strategy Officer and Chief Business Leader of Enterprise Informatics at Royal Philips, a global health technology company headquartered in the Netherlands. Philips ...

In Aesop’s fable “The North Wind and the Sun,” the two forces of nature argue over who is stronger. To settle the debate, they test their power on a passing traveler by trying to remove his cloak. The ...

WTF?! Across the United States, consumers are confronting a new kind of obstacle when seeking help from companies and government agencies: a maze of automated systems, endless wait times, and ...