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Senators probing Delta Air Lines' controversial AI tech setting fares

In this week’s air travel news, three U.S. senators are demanding that Delta Air Lines answer some pointed questions about its expanding use of artificial intelligence in setting airfares; Southwest outlines the rules for its new assigned seating system,

The Detroit News · 2d

Delta uses AI to set airfares. That worries some senators

The technology uses interest in specific routes and flights, flight time and date, customer demand, the price of jet fuel.

NPR · 2d

Artificial Intelligence Setting All Airfares? That future might not be far off

Delta airlines says it wants to use AI to price 20 percent of all domestic fares. Lawmakers and consumers alike have concerns about the implications of the company's policy when it comes to privacy and consumer protection.

Delta’s AI spying to “jack up” prices must be banned, lawmakers say

In a press release, Reps. Greg Casar (D-Texas) and Rashida Tlaib (D-Mich.) announced the Stop AI Price Gouging and Wage ...

2don MSN

Will Delta’s planned AI ticket pricing raise your fare? Lawmakers press airline's CEO for answers

Democratic senators demand answers from Delta Air Lines about its AI ticket pricing plans, citing concerns over fare ...

2hon MSN

Delta Airlines among others to increase use of AI

Delta Airlines announced plans to scale its use of AI to expand dynamic pricing, to constantly reprice fares based on market ...

Delta's AI Now Sets Unique Prices For Each Passenger—Here's What We Know

Delta President Glen Hauenstein said during the carrier's Q2 earnings call this month that the airline has begun using AI to ...

4don MSN

Outrage Grows as Delta to Price Tickets Based on What AI Thinks You'll Pay

Three U.S. senators are looking to crack the code behind Delta's goal of using AI to set 20 percent of domestic prices by the ...

Oh no! Delta's new AI pricing is live — here's what it means for your next flight

Delta Air Lines is using AI to set personalized ticket prices based on your booking history, loyalty status and browsing ...

3don MSN

Delta plans to use AI in ticket pricing draws fire from US lawmakers

Three Democratic senators have pressed Delta Air Lines CEO Ed Bastian to answer questions about the airline's planned use of ...

3don MSN

Scott Keyes: What Delta’s AI Pricing Means for the Future of Cheap Flights

Scott Keyes argues that AI-powered dynamic pricing could introduce new complications—but could also help lower costs.

8don MSN

Airfare by algorithm: Delta leans into AI pricing — but is it a good thing?

About 3 percent of Delta’s domestic ticket prices are now determined by artificial intelligence (AI), with plans to raise ...

4don MSN

Senators demand answers about Delta's new AI-driven pricing plan

Sen. Ruben Gallego led a letter to Delta asking about its new AI-driven pricing plan, which would individualize ticket prices ...

1don MSN

Is Delta's New AI Pricing Bad News for Your Wallet?

Delta is using AI to "personalize" the price you pay for airfare. Here's what that could mean for your next trip.

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