Flex time is an appealing benefit for most, offering the ability to take time during work hours to handle commitments at home ...

Food has historically played a critical role in bringing people together or welcoming strangers into a community. This ...

AI is being adopted in everything from automobiles to chatbots, but AI products—like all products—will eventually fail. And ...

Gen AI has already begun transforming work by speeding up and even automating tasks, but looking further up the org chart, ...

It frees middle managers from constant project coordination. How the Kazakhstani company built an all-purpose mobile platform ...

You may think that urging employees to report abusive behavior is enough to address misconduct. It’s not. Who reports abuse matters just as much as what gets reported—especially when evidence is thin.

When a retailer offers a chatbot to communicate with customers and solve their queries, or when a bank sends an SMS for ...

In the past few years, diversity, equity, and inclusion programs have been rolled back in both private and public ...

In the pursuit of growth, companies often strive to attract new kinds of customers. But if those new segments have needs, ...

For the first time in U.S. history, the number of working adults providing care to an older adult (nearly 23 million) has ...

Kaspi was a bank with no online presence and was struggling to survive amid a global financial crisis. Today, it is the most ...

A growing body of evidence shows that hybrid or remote work arrangements lead to lower overall performance. Many firms, ...