Who are the most important people in your facility? Leaders often say the residents — but as Mark Gogal, VP at the North Carolina Health Care Facilities Association, explains, it’s actually your staff. Tune in to #ProviderMag’s Perspectives in Long Term Care to hear more from Mark on servant leadership, workplace culture, and what makes a great people manager.  Listen now: https://brnw.ch/21wXuQa | American Health Care Association/National Center for Assisted Living | Facebook